We are the UK’s largest independent travel agent and the nation’s favourite. We provide excellent value, service, and choice.
With more than 45 years’ experience and more than 530 high street branches, we are proud to be the UK’s largest independent travel agent.
We are also honoured to be the nation’s favourite for a second year
Thanks to public vote Hays Travel won three gold awards at the British Travel Awards 2024: Best National Travel Retailer, Best Travel Agency for Cruise Holidays, and Best Retailer for Forex/Travel Money.
As a family-owned independent agency, what sets Hays Travel apart is our friendly and professional colleagues; we value our people, our customers and the communities where we operate.
Being independent, we can offer our customers impartial advice and an extensive range of travel opportunities from hundreds of suppliers, whether in our branches, via our contact centre, through our network of homeworkers, or via our franchisees and independence group members.
Valuing the communities where we operate
Throughout our history, staff across Hays Travel have worked hard to help the communities where we operate. Each year, every one of our branches receives £500 to invest in their local community and in 2024 we have invested over £246,000 in local causes and activities, with a specific focus on supporting young people’s mental health.